Surgical electrodes for coagulation of soft tissue and hemostasis

1. How to do when the goods broken?

100% in time after-sales guaranteed! (Refund or Resent goods can be discussed based on the damaged quantity.)

2. How to do when the goods different from the website show?

100% refund.

3. Shipping

EXW/FOB/CIF is normally;

4. Payment term

Bank transfer  

Need more pls contact

5. After-sale service

(difficult control reason / force majeure not included)

100% in time after-sales guaranteed! Refund or Resent goods can be discussed based on the damaged quantity.

8:30-16:30 within 10 min get response; We will get back to you within 2 hours when not in office; Sleeping time is saving energy

For give you more effective feedback, pls leave message, we will get back to you when wake up!

1. How to apply for free samples?

lf the item(you selected) itself have stock with lower value, we can send you some for testing, but we need your comments after tests.

2. What about the charge of samples?

lf the item (you selected) itself have no stock or with higher value, usually double its fees.

3. May l get all refund of samples after place first order?

Yes. The payment can be deducted from your first order's total amount when you pay.

4. How to send samples?

You got two options:

(1)You can inform us your detailed address, telephone number, consignee and any express account you have.

(2) We have been cooperated with FedEx for more than ten years, we have good discount since we're theirs VIP. We'll let them estimate the freight for you, and the samples will be delivered after we received sample freight cost.